Frequently asked questions

Please see below for frequently asked questions and the corresponding answers. If you do not see your question, please contact our customer service department by click here.

FAQ

Buying Options

La Femme dresses are sold at authorized bridal stores, specialty boutiques, and better department stores. To find a store in your area please visit our store locator here:Β FIND STORES NEAR ME

There are several authorized retailers that sell our gowns online. BEWARE of knock-off and fraudulent sites that are selling the dresses far below the regular retail price! To ensure you are purchasing an authentic gown, go to our store locator page here:Β FIND STORES NEAR ME

Enter a web address or phone number in the authenticity form on the right. If the site is not listed, please email us using this form:Β RETAILER VERIFICATION FORM. We appreciate your assistancein helping us stop fraud!

La Femme is just the designer and manufacturer of the dresses. Individual retailers purchase the dresses from us to sell to customers in their stores. Prices are set independently by our authorized retailer. To get price and availability of a particular style, please find a retailer in your area via our store locator page here:Β FIND STORES NEAR ME

We have thousands of dresses in stock at any point in time available for order. All orders must be placed through a La Femme authorized retailer. Please contact a retailer in your area to find out their policies and requirements for placing a special order. Authorized retailers can be found on our site here: FIND STORES NEAR ME

Fraud Safety

Authentic La Femme dresses are made with quality materials and constructed by hand. Prices will be consistent across all authorized retailers. If you find a shop or website offering a La Femme dress substantially lower than other retailers, it is most likely a low quality counterfeit item they are selling. The website and phone number of authentic resellers can be verified on our site here: FIND STORES NEAR ME

Please do not be taken advantage of and report the suspicious site to us using this form: RETAILER VERIFICATION FORM

Enter a web address or phone number in the authenticity form on the right. If the site is not listed, please email us using this form: RETAILER VERIFICATION FORM

Size Guide

To determine your size, please view our size chart located on the top right of every page. Measure yourself as follows:

Widest part of the bust = bust measurement

Narrowest part of the waist = waist measurement

Widest part of hips = hip measurement

Note: It is usually best for an experienced professional to measure you to ensure accuracy.

Each style is unique and therefore has a unique size range. To find the sizes offered for a particular style, go to the product page and look under the image on the left hand side. This is where the size range available for a style is listed.

Store Access

Please email us using this form: CUSTOMER SERVICE FORM and we will try to find a solution for you to make a purchase. Please include your zip code.

Please send your basic store information and preferred method of contact using this form: RETAILER FORM. A member of our sales team will contact you regarding requirements to becoming an authorized retailer.

Color Info

We do not have fabric swatches available to send to customers or our retailers. We have hundreds of colors and combinations which is why we are unable to offer this service. However, our color names are consistent throughout all styles that have that same color name and fabrication.

We have hundreds of colors and combinations which is why we are unable to always picture all color options. Our color names are consistent throughout all styles that have that same color name and fabrication.

Custom Orders

At this time we are unable to offer custom dress designs or additional colors for an existing style. We are open to your ideas though and would love to have suggestions sent to us using this form: CUSTOMER SERVICE FORM